Stakeholder Satisfaction Driven Quality Management in Higher Education

This book is intended for researchers interested in the functioning of higher education systems and universities and directions for their modernization. It should also be of interest to practitioners – representatives of university management staff and employees of quality departments, which are increasingly being established within university structures. It can also serve as a compendium of knowledge and inspiration for individuals representing various stakeholder groups in higher education institutions, such as students, alumni, university staff, and employers, regarding the identification of actions related to the improvement of these organizations.