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The Real-Time Contact Center

Strategies, Tactics, and Technologies for Building a Pr...
Autor: Donna FLUSS
Wydawca: Nelson Thomas
A real-time contact center provides an outstanding customer experience, enhances loyalty, increases sales, reduces expenses, and streamlines information flow between the center and the company at l...
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135,16 zł

Building on the Promise of Diversity

How We Can Move to the Next Level in Our Workplaces, Ou...
Autor: R. Thomas
Wydawca: Nelson Thomas
Building on the Promise of Diversity is Thomas's impassioned wake-up call to bring diversity management to a wholly new level. This original, thoughtful, yet action-oriented book will help leaders ...
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104,95 zł

Why Some Companies Emerge Stronger and Better from a Crisis

7 Essential Lessons for Surviving Disaster
Wydawca: Nelson Thomas
Like many companies over the last few years, yours has probably done a great deal to reassess its physical, strategic, and financial vulnerabilities. But there is a huge difference between business...
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119,88 zł

Prewrath Rapture of the Church

Wydawca: Nelson Thomas
In a readable, informative style, (complete with twenty-five charts), Rosenthal takes a fresh look at the biblical prophecies concerning end-times events and helps us understand what impact they sh...
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132,01 zł

Then Sings My Soul, Book 2

150 of the World's Greatest Hymn Stories
Autor: Robert Morgan
Wydawca: Nelson Thomas
In Then Sings My Soul, Book 2, Robert Morgan again delves beyond the songwriter's inspiration and explains the real-life events, the tribulations and triumphs, and the fascinating details that led ...
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109,07 zł

The Behavioral Advantage

What the Smartest, Most Successful Companies Do Differe...
Autor: Terry Bacon
Wydawca: Nelson Thomas
In their book Winning Behavior, Terry Bacon and David Pugh showed how great companies outperform good ones through ''behavioral differentiation' The Behavioral Advantage broadens the concept, apply...
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118,82 zł

The Incredible Payback

Innovative Sourcing Solutions That Deliver Extraordinar...
Autor: Dave NELSON
Wydawca: Nelson Thomas
The authors of the widely acclaimed The Purchasing Machine deliver an eye-opening look at the power of supply management with The Incredible Payback. Great companies save money every day. Now every...
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144,16 zł

The Samson Syndrome

What You Can Learn from the Baddest Boy in the Bible
Wydawca: Nelson Thomas
For Ingest Only - Data needs to be cleaned up for all products being loaded
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do koszyka
101,92 zł

Corporate Conversations

A Guide to Crafting Effective and Appropriate Internal ...
Autor: Shel HOLTZ
Wydawca: Nelson Thomas
Everything a company says sends a message to its employees. Without a strategically managed employee communications strategy, results suffer. Corporate Conversations is a comprehensive guide to cr...
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133,81 zł

Kanban Made Simple

Demystifying and Applying Toyota's Legendary Manufactur...
Autor: John M. GROSS
Wydawca: Nelson Thomas
Kanban Made Simple is the first simple 'how-to' guide for incorporating the just-in-time ingenuity of the Kanban system into any manufacturing environment. From the Japanese word for "visual record...
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138,15 zł

Winning Behavior

What the Smartest, Most Successful Companies Do Differe...
Autor: Terry Bacon
Wydawca: Nelson Thomas
Behavioral Differentiation is emerging as the ''final frontier'' in competitive strategy, and Winning Behavior shows how leading companies use it to exceed expectations and outperform competitors. ...
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132,62 zł

The Corporate University Handbook

Designing, Managing, and Growing a Successful Program
Autor: Mark D. Allen
Wydawca: Nelson Thomas
Once the province of only the largest corporations, corporate universities are fast becoming the standard at smaller companies as well. This comprehensive handbook is a valuable resource for compan...
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119,22 zł

The Sacred Romance Workbook and Journal

Your Personal Guide for Drawing Closer to the Heart of God
Autor: John Eldredge
Wydawca: Nelson Thomas
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100,93 zł

Discovering the Mind of a Woman

The Key to Becoming a Strong and Irresistable Husband i...
Autor: Nelson Thomas
Wydawca: Nelson Thomas
In Discovering the Mind of Women husbands learn to understand their wives as Christ would. From this point they learn to respond to their wives in a consistent Christlike manner. A radi...
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113,01 zł

Getting Your Sex Life Off to a Great Start

Autor: Nelson Thomas
Wydawca: Nelson Thomas
Many couples put more planning into the wedding ceremony than they do for what comes after the wedding. Intelligent, deliberate preparation for a lifetime of sexual leasure is a worthy investmen...
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112,99 zł
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