Beyond Buzz shows readers how to listen to customers, identify what is important to them, and then craft the kind of message that will truly resonate and spark conversation. Filled with insightful ...więcej »
"Above all else," Scripture urges, "guard your heart, for it is the wellspring of life" -Proverbs 4:23But how? How do we follow this warning? How do we protec...więcej »
Managing government employees presents unique challenges. Managing Government Employees offers dozens of techniques for meeting the challenges and stressful situations supervisers face on a daily b...więcej »
How does an already busy manager deal with people whose personalities are difficult or even seriously disturbed? The answer lies in using practical psychology to understand just what it is that mak...więcej »
John Maxwell shows you how to overcome the five biggest attitude obstacles, he teaches the skills you need to make attitude your biggest asset. You'll learn not only how to develop an attitude that...więcej »
This new edition of the bestselling Discipline Without Punishment has been updated to help a new generation of managers adopt a positive, proven method for getting problem employees back on track.więcej »
Bureau veteran Joe Koletar's The FBI Career Guide reveals insider tips and real-agent stories to spell out exactly what the FBI looks for and how to maximize your chances: the education path, netwo...więcej »
In an increasingly diverse workplace, it's more important and challenging than ever to communicate well. The Art of Connecting reveals five core principles and presents corresponding, specific str...więcej »
Sales theories come and sales theories go, but nothing beats learning from the original masters. The Giants of Sales introduces readers to the techniques developed by four legendary sales giants, a...więcej »
In Coaching for Emotional Intelligence, Bob Wall offers coaching strategies that will enable every manager to elicit excellence by improving the negative behaviors and communications flaws that are...więcej »
Billy, Alfred, and General Motors is the tale not just of the two extraordinary men of its title but also of the formative decades of twentieth-century America, through two world wars and sea chang...więcej »