The way you treat your employees will be the way they treat your customers. Follow the wise advice and insightful examples in The Kindness Revolution, and experience the enormous payback in loyal c...więcej »
The most iconic brands stay on top because they know how to evolve to appeal to their market. Discover the Knowledge-Based Product Development system that has fueled the sustained growth of America...więcej »
The greatest HR departments go beyond managing people process. Discover the proprietary analytical model for measuring and evaluating your company's human capital investments.więcej »
What could your organizations accomplish if everyone--from the investors and those at the top to workers on the front line--were committed to the same goal? Learn the powerful ways to build buy-in ...więcej »
How do Fortune 500 companies get complex, simultaneous projects completed on time and on budget? They have a not-so-secret weapon: Program Management Office. This step-by-step guide teaches readers...więcej »
A real-time contact center provides an outstanding customer experience, enhances loyalty, increases sales, reduces expenses, and streamlines information flow between the center and the company at l...więcej »
Stillness as a virtue is a foreign concept in our society, but there is wisdom in God's own rhythm of work and rest. Jesus practiced Sabbath among those who had turned it into a dismal thing, a day...więcej »
In Then Sings My Soul, Book 2, Robert Morgan again delves beyond the songwriter's inspiration and explains the real-life events, the tribulations and triumphs, and the fascinating details that led ...więcej »
Using a courtroom trial as a metaphor, Training on Trial seeks to get to the truth about why training fails and puts the business partnership model to work for real.więcej »
Ginny Brant's cancer diagnosis sent her on a quest to discover what caused a health nut to contract a deadly and aggressive form of breast cancer. What she found may surprise and inspire you. Wheth...więcej »
Some seventy years ago, in a California mountain community, Frances Metcalfe formed the Golden Candlestick, a remarkable covenant fellowship dedicated to worshiping the Lord and interceding for ...więcej »
Put simply: money motivates. Yet most senior executives fail to see the big picture--and the strategic power of incentives. Learn how to evaluate and improve your sales incentive plan and help your...więcej »
Like many companies over the last few years, yours has probably done a great deal to reassess its physical, strategic, and financial vulnerabilities. But there is a huge difference between business...więcej »
Behavioral Differentiation is emerging as the ''final frontier'' in competitive strategy, and Winning Behavior shows how leading companies use it to exceed expectations and outperform competitors. ...więcej »
An American special operations team leads the fight to remove ISIS from Manbij and the surrounding region in Syria in this account told through the eyes of Army Capt. Jonathan Turnbull....więcej »