The way you treat your employees will be the way they treat your customers. Follow the wise advice and insightful examples in The Kindness Revolution, and experience the enormous payback in loyal c...więcej »
In turbulent times, the ability to communicate with power and purpose becomes a crucial leadership competency. This insightful book demonstrates how to become a stronger, more confident leader -- o...więcej »
The most iconic brands stay on top because they know how to evolve to appeal to their market. Discover the Knowledge-Based Product Development system that has fueled the sustained growth of America...więcej »
How many managers have time to plow through big books of leadership development? None! And they'll never need to with this slender book of 50 simple yet powerful ideas.
The Little Book of Leadershi...więcej »
Learn to give powerful speeches that capture an audience's attention and drive home a message. Lost Art of the Great Speech covers every essential element of a great speech, including outlining and...więcej »
The greatest HR departments go beyond managing people process. Discover the proprietary analytical model for measuring and evaluating your company's human capital investments.więcej »
It is often said that the only true source of sustained competitive advantage is people.The New Human Capital Strategy is a roadmap for delivering measurable business results by systematically impr...więcej »
What could your organizations accomplish if everyone--from the investors and those at the top to workers on the front line--were committed to the same goal? Learn the powerful ways to build buy-in ...więcej »
How do Fortune 500 companies get complex, simultaneous projects completed on time and on budget? They have a not-so-secret weapon: Program Management Office. This step-by-step guide teaches readers...więcej »
The Qualcomm Equation details how the fledgling company, while their rivals simply duked it out for more customers, made a killing not only by offering great service, but also by leasing their supe...więcej »
Author John Maloof has built a stellar career by farming For-Sale-By Owner (FSBOs) listings. He made six figures his first year as a real estate agent using his prospecting plan. Now, in The Real E...więcej »
A real-time contact center provides an outstanding customer experience, enhances loyalty, increases sales, reduces expenses, and streamlines information flow between the center and the company at l...więcej »
Do you know the real value of your people? This groundbreaking book offers executives and HR professionals a reliable way to quantify employee contributions toward overall corporate profit.więcej »
Breakthrough innovation is a prerequisite for success in almost any organization, yet the actual management of innovation has only recently begun to receive the attention it deserves. Here, innovat...więcej »
For those who feel swamped by work and overwhelmed by information, this proven guide provides the information you need to manage your time and get everything under control.więcej »