Every firm's sales force combines the distinctive personalities of its members with the complex issues of size, pay structure, incentives, performance evaluation, and effective uses of new technolo...więcej »
People thrive on conflict in most areas of their lives--football games, political debates, legal disputes--yet steer clear from workplace conflicts.
But conflict is actually a healthy way to chall...więcej »
Including a previously-unpublished story 'The Bargain', Truman Capote's The Complete Stories is the first ever complete collection stories from one of the masters of American literature, and the au...więcej »
Once the province of only the largest corporations, corporate universities are fast becoming the standard at smaller companies as well. This comprehensive handbook is a valuable resource for compan...więcej »
The Storys are the envy of their neighbours: owners of the largest property on their East Coast island, they are rich, beautiful, and close. Until it all falls apart. The four children are suddenly...więcej »
Do current scientific discoveries support or contradict the story of creation in the Bible? Does science give evidence for or against God's existence? Does it matter what you think about origins, s...więcej »
We are living in an age when economic failings have shaken faith in global capitalism. Political failings have undermined trust in liberal democracy and in the very notion of truth. The ties that o...więcej »
The right words can transform volatile scenarios into calm and productive encounters. But this book is about more than talk--it's about making sure your customers are happy.więcej »
Anne Frank's The Diary of a Young Girl is an inspiring and tragic account of an ordinary life lived in extraordinary circumstances that has enthralled readers for generations. This Penguin Classics...więcej »
John Maxwell shows you how to overcome the five biggest attitude obstacles, he teaches the skills you need to make attitude your biggest asset. You'll learn not only how to develop an attitude that...więcej »
Over the past 75 years, a new canon has emerged. As humans have driven the living planet to the brink of collapse, visionary thinkers around the world have raised their voices to defend it. Their w...więcej »
This self-help workbook provides readers with a spiritually and psychologically sound program for dealing with fundamental emotional problems, specifically the issues of shame, unhealthy relationsh...więcej »
The Penguin Modern Classics edition of Ryszard Kapuscinski's The Emperor is translated by William R. Brand and Katarzyna Mroczkowska-Brand, with an introduction by Neal Ascherton. After the deposit...więcej »
A concrete plan for putting emotional Intelligence (EI) to work makes all the difference---and here is yours. The EQ Difference delivers real examples, self-assessment tools, team-focused exercises...więcej »
What motivates consumers to buy? It's more than just products and services themselves. Learn how your company can achieve the experience effect to build brand loyalty and earn repeat business.więcej »
90% of all startups fail. But why?For the past decade, this is a question that Tom Eisenmann has tried to answer. Focusing his research and his MBA class at Harvard University on the mi...więcej »
Jean-Baptiste Clamence is a soul in turmoil. Over several drunken nights he regales a chance acquaintance with his story. From this successful former lawyer and seemingly model citizen a compelling...więcej »