This second edition of the bestselling guide by top human resources author Paul Falcone provides guidance for managers, including sample dialogues for how to broach uncomfortable conversations acro...więcej »
Unveiling the latest brain research and revolutionary marketing practices, authors Patrick Renvoisé and Christophe Morin teach highly effective techniques to help you deliver powerful, unique, and...więcej »
A natural follow-up to the bestselling 2600 Phrases for Effective Performance Reviews, this quick-reference guide provides readers with performance goals organized by the characteristics and core c...więcej »
The most iconic brands stay on top because they know how to evolve to appeal to their market. Discover the Knowledge-Based Product Development system that has fueled the sustained growth of America...więcej »
A genuine classic, Recruiting, Interviewing, Selecting and Orienting New Employees is a practical guide to the employment process. Extensively revised, it contains forms, guidelines, and ready-to...więcej »
In this thoroughly revised edition of his classic bestseller, John C. Maxwell reveals how to develop the vision, value, influence, and motivation required of successful leaders.więcej »
The century-old harrowing adventure of a group of Antarctic explorers is an epic tale--and an even better lesson in leadership. Discover ten timeless tips for achieving success in the face of insur...więcej »
A real-time contact center provides an outstanding customer experience, enhances loyalty, increases sales, reduces expenses, and streamlines information flow between the center and the company at l...więcej »
How do Fortune 500 companies get complex, simultaneous projects completed on time and on budget? They have a not-so-secret weapon: Program Management Office. This step-by-step guide teaches readers...więcej »
Managers are struggling to help their increasingly remote teams work together smoothly and productively. Discover the Trust Wheel model that enables effective leadership across logistical, cultural...więcej »
Using a courtroom trial as a metaphor, Training on Trial seeks to get to the truth about why training fails and puts the business partnership model to work for real.więcej »
A complete road map for how to successfully expand your company through acquisitions--because when done right, the fruits of your labor are abundant!więcej »
For aspiring commercial real estate investors and mortgage brokers who are ready to take advantage of the booming housing market, this step-by-step guide explains how to secure the financing and mo...więcej »
Once the province of only the largest corporations, corporate universities are fast becoming the standard at smaller companies as well. This comprehensive handbook is a valuable resource for compan...więcej »