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The Real-Time Contact Center

Strategies, Tactics, and Technologies for Building a Pr...
Autor: Donna FLUSS
Wydawca: Nelson Thomas
A real-time contact center provides an outstanding customer experience, enhances loyalty, increases sales, reduces expenses, and streamlines information flow between the center and the company at l...
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135,16 zł

The Gullah People and Their African Heritage

The Gullah people are one of our most distinctive cultural groups. Isolated off the South Carolina-Georgia coast for nearly three centuries, the native black population of the Sea Islands has de...
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do koszyka
172,13 zł

Translating Tradition

A Chant Historian Reads 'Liturgiam Authenticam'
Autor: Peter Jeffery
The Vatican instruction Liturgiam Authenticam (2001) calls for "a new era" of liturgical translation "marked by sound doctrine: and "exact in wording." This, it is stated, will preserve the traditi...
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113,99 zł

Terrorism and Peacekeeping

New Security Challenges
Autor: Volker Franke
Wydawca: ABC-Clio, LLC
Książka
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163,81 zł

Microeconomics

Essays in Theory and Applications
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167,54 zł
186,15 zł

Violence and Reconstruction

"This well-organized and effective book could not be timelier. It sets out, and achieves, an ambitious program for itself." -Andrew Williams, University of Kent "This volume makes an original con...
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146,36 zł

Conversion of the Imagination

Paul as Interpreter of Israel's Scripture
The Conversion of the Imagination contains some of the best work on Paul by first-rate New Testament scholar Richard B. Hays. These essays probe Paul's approach to scriptural interp...
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108,59 zł

Urban Renewal and the End of Black Culture in Charlottesville, Virginia

An Oral History of Vinegar Hill
From the 1920s through the 1950s, the center of black social and business life in Charlottesville, Virginia, was the area known as Vinegar Hill. But in 1960, noting the prevalence of aging frame...
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125,41 zł

Irvine Welsh

Autor: Aaron Kelly
This is the first full-length study of Irvine Welsh's fiction and provides a sustained textual and contextual analysis and evaluation of his work
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128,25 zł

Music in Christian Worship

At the Service of the Liturgy
Music in Christian Worship explores Charlotte Kroeker's conception of church music as sung prayer. Kroeker?s lifelong experience with church music has allowed her to see that c...
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155,06 zł

Whores of Babylon

Catholicism, Gender, and Seventeenth-Century Print Culture
In Whores of Babylon, Frances E. Dolan offers a perceptive study of the central role that Catholics and Catholicism played in early modern English law, literature, and politics. She contends...
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187,52 zł

Homilies for Weekdays

Year II
Autor: Don Talafous
Looking for homily suggestions that faithfully represent the Scripture readings and offer hearers of the text practical applications for Christian life? Homilies for Weekdays, the first...
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155,25 zł

Modernity, Islam, and Secularism in Turkey

Bodies, Places, and Time
Autor: Alev Cinar
What would an Islamic modernism look like? The question is a pressing one, as cultures rebel against modernity in its almost exclusively European forms. Alev Cinar's groundbreaking exami...
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157,46 zł

Auguste Comte and the Religion of Humanity

The Post-Theistic Program of French Social Theory
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179,64 zł
199,60 zł
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