High Performance Learning is written for managers and training professionals.
For managers, High Performance Learning will assist you in ensuring that your team gets the most out of internal and e...więcej »
Customer Service Excellence is a mini-training program in a book designed for customer service professionals, customer service representatives, sales people and business professionals.Customer S...więcej »
Confident Facilitation Skills: Tools and Techniques for the Professional Facilitator
Confident Facilitation Skills combines self-study with realistic workplace activities to provide you with the k...więcej »